Warranties + Guarantees + Returns

Warranties, Guarantees & Returns

At Joe’s Gaming & Electronics, customer satisfaction is our top priority. We go the extra mile to ensure you're happy with your shopping and repair experience.

Below are the warranties and guarantees we offer. If you have any concerns about your item, contact us at Support@JoesGE.com or text 360-362-1722.

100-Day Limited Warranty – Repairs

We specialize in electronics repairs and stand behind our work with a 100-day warranty against defects in workmanship under normal use. Our expert technicians handle all repairs in-house, and every product is tested before being shipped back to you.

🔹 What’s Covered?

  • Defects in workmanship under normal use.

🔹 What’s NOT Covered?

  • Damage from abuse, liquid exposure, accidents, modifications, or unauthorized repairs.
  • Liquid damage to smartwatches and fitness trackers, as most are water-resistant but not waterproof (check your owner’s manual).

🚚 International Customers: We do not cover return shipping for warranty repairs outside the United States.

100-Day Limited Warranty – Products

We stand by the quality of our electronics and gaming merchandise. Every item we sell includes a 100-day warranty against defects in workmanship under normal use.

🔹 Refurbished Products:

  • Professionally repaired and restored to a like-new state at our in-house repair center.
  • Fully tested and verified, including all parts and accessories (original or comparable substitutes).

🔹 What’s NOT Covered?

  • Damage from abuse, liquid exposure, accidents, modifications, or unauthorized repairs.

🚚 International Customers: We do not cover return shipping for warranty claims outside the United States.

30-Day Return Policy

If you're not thrilled with your purchase, you can return most items within 30 days of delivery for an exchange or full refund.

Return Conditions:

✅ The item must be returned in its original condition with proof of purchase.
✅ You can choose to:

  • Get a full refund
  • Exchange for an item of equal value
  • Replace the product at no extra charge

📌 Important Notes:

  • Security stickers must be intact – If removed, the item is not eligible for a refund.
  • We do not refund original shipping costs.
  • International Customers: You must cover return shipping costs, and we do not refund original shipping fees.
  • No returns accepted after 30 days from delivery.

📩 To Start a Return: Email us at Support@JoesGE.com.

Legal Disclaimer

The fun legal stuff (because lawyers said so!)

JOE'S GOODS IS NOT RESPONSIBLE FOR DAMAGES RESULTING FROM ANY BREACH OF WARRANTY INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF REVENUE, AND LOSS OF ANTICIPATED PROFITS. JOE'S GOODS WARRANTIES DO NOT COVER ANY THIRD-PARTY DEVICES OR THE PERSONAL PROPERTY OF ANY CONSUMER. ANY ALTERATION, CHANGE, MODIFICATION, OR REPAIR (OTHER THAN REPLACEMENT OF A REPLACEABLE COMPONENT) MADE TO THE PRODUCT BY A PARTY OTHER THAN JOE'S WILL VOID THIS WARRANTY. JOE'S RESERVES THE RIGHT TO REFUSE WARRANTY REPLACEMENT FOR SUSPECTED FRAUD OR ABUSE OF JOE'S WARRANTY POLICY CONTAINED HEREIN. JOE’S WARRANTIES AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. JOE'S SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF THE LAW PROHIBITS JOE'S FROM DISCLAIMING IMPLIED WARRANTIES OR WARRANTIES OF MERCHANTABILITY, ALL SUCH WARRANTIES ARE LIMITED TO THE DURATIONS REFERRED TO HITHERTO.