USA Returns - 30 days
We want you to be happy with your purchase therefore we offer a 30-day money-back guarantee on any products purchased directly from JoesGE.com. The product must be returned to us and you must provide proof of purchase. You have the option to replace the product at no charge, exchange the product with a product that is of equal value or refund the purchase price of the product.
We do not charge a restocking fee and typically issue a refund or get in contact regarding the return within 3 business days (Monday-Friday) of receiving the return.
If applicable, the security sticker on the item must not be tampered with or removed. If removed the item is no longer eligible for a refund.
International Returns - 30 days
We appreciate you ordering from abroad and want you to be happy with your purchase so we offer the same 30-day returns option as for local customers who purchase directly from JoesGE.com with a minor change. We do not cover the return shipping or refund the original shipping cost if you return an item to us. This goes for products, parts, and services.
We do not charge a restocking fee and typically issue a refund or get in contact regarding the return within 3 business days (Monday-Friday) of receiving the return.
If applicable, the security sticker on the item must not be tampered with or removed. If removed the item is no longer eligible for a refund.
Contact Us
To request a return, reach out to us via email @ Support@JoesGE.com
Our warranties are covered Here.